Help Centre

User Guide 23

• CHANGING ACCOUNT DETAILS
• WHAT IS QOOP?
• HOW DO I GET A QOOP ACCOUNT?
• HOW CAN MY COOPERATIVE REGISTER FOR QOOP?
• HOW TO CHAT LIVE WITH SUPPORT

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Admin Guide 39

• HOW TO CREATE A NEW MEMBER
• HOW TO VIEW, SUSPEND OR DELETE MEMBER'S ACCOUNTS
• HOW TO LIFT SUSPENSION ON ACCOUNTS
• HOW TO VIEW MEMBERS SAVINGS PROFILE
• HOW TO VIEW/APPROVE/DISAPPROVE PENDING DEPOSITS AND WITHDRAWALS

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QOOP Giftcard Guide 25

• WHAT IS A QOOP US DOLLAR GIFTCARD?
• WOULD I BE CHARGED ANY FEES PER TRANSACTION (AND/OR MAINTENANCE FEES) ON THE QOOP GIFTCARD?
• CAN I FREEZE MY QOOP GIFTCARD IN THE EVENT OF A HACK ON MY QOOP ACCOUNT?
• IS THE QOOP GIFTCARD A VIRTUAL CARD?
• HOW MANY QOOP GIFTCARDS CAN I OWN?

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