Help Centre

Login to the Admin Portal Click on Members on the side menu Click on Profiles On the new screen, click on Add New at the right side of the screen A new...

Login to the Admin Portal Click on Members on the left side menu Click on Profiles (to view all members accounts) Click on the three dot button on any p...

Click on Manage Customers Select Manage Profiles Click on Suspended to view all suspended accounts Click on Action Select Lift Suspension  To go back ...

Login to the Admin Portal Click on Members on the side menu Click on Profiles Click on View Profile on the member of interest On member profile you wil...

Pending Contributions Login to the Admin Portal Click on Contributions menu on the left side Select Pending Contribution sub menu You will be taken to ...

Login to the Admin Portal Click on Members on the side menu Click on Profiles Click on View Profile on the member of interest On member profile you wi...

 Click on Manage Customer Select Manage Profiles Click on the Action button Select User Profile Click on Go to Savings Click on Funds Transfer Input ...

Login to the Admin Portal Click on Bank Transfer on the left side menu Select Pending to view pending transfers On the Pending Transfer page, you can cl...

Login to the Admin Portal Click on Bank Transfer on the left side menu Select Processed to view processed transfers On the new page,  select Mark Succes...

Click on Fixed Deposit Select New Deposit to view fixed deposit applicants Click on Action to view details for a fixed deposit applicant Input the appro...