User Guide

CHANGING ACCOUNT DETAILS
Update your account details like name, email address, phone number or address, anytime by following these steps: Select account details from the menu b...
Tue, 10 Aug, 2021 at 9:21 PM
WHAT IS QOOP?
QOOP is a unique payment method which allows customers shop on credit. It is a credit wallet which is linked to the customer’s cooperative account and backe...
Sun, 11 Apr, 2021 at 8:17 PM
HOW DO I GET A QOOP ACCOUNT?
You have to be a member of a participating cooperative. To find out if your cooperative has signed up, contact your cooperative officers. If they have not y...
Sun, 11 Apr, 2021 at 8:18 PM
HOW CAN MY COOPERATIVE REGISTER FOR QOOP?
To register your cooperative for QOOP, please contact our sister company at www.3rdquadrant.com for details on how to start one
Sun, 11 Apr, 2021 at 8:18 PM
HOW TO CHAT LIVE WITH SUPPORT
On the landing page of QPayCentre, click on the “message icon” to chat with a live agent.
Wed, 14 Oct, 2020 at 4:05 PM
HOW TO MAKE A NEW DEPOSIT
Click on transactions Click on new deposit Input the amount you wish to deposit Select deposit method from the drop down Click on continue ...
Fri, 13 Nov, 2020 at 12:31 PM
HOW TO MAKE A WITHDRAWAL
 Click on transactions Click on withdraw funds Input the amount you wish to withdraw Click on confirm withdrawal Select payout method from the drop dow...
Fri, 13 Nov, 2020 at 1:59 PM
HOW TO MAKE A FUNDS TRANSFER TO YOUR BANK ACCOUNT
 Click on funds transfer   Click on to own bank   Input account number and account name Input transfer amount  Click on continue  ...
Fri, 13 Nov, 2020 at 2:17 PM
HOW TO VIEW YOUR TRANSACTION LOG
Step1: Click on transaction Step2: Click on Transaction Log on transaction log
Sun, 11 Apr, 2021 at 8:20 PM
HOW TO MAKE A FUNDS TRANSFER TO OTHER BANK ACCOUNTS
Click on Funds Transfer Select To Other Banks Input account number  Input Account name Select bank from drop down  Input amount you wish to send Inpu...
Wed, 6 Jan, 2021 at 1:07 PM