User Guide

HOW TO EDIT PROFILE DETAILS
Update your account details like name, email address, phone number or address, anytime by following these steps: Mouse over your profile picture on the...
Mon, 29 Jul, 2024 at 12:32 PM
WHAT IS QOOP?
QOOP is a unique payment method which allows customers shop on credit. It is a credit wallet which is linked to the customer’s cooperative account and backe...
Sun, 11 Apr, 2021 at 8:17 PM
HOW DO I GET A QOOP ACCOUNT?
You have to be a member of a participating cooperative. To find out if your cooperative has signed up, contact your cooperative officers. If they have not y...
Mon, 8 Jul, 2024 at 2:14 PM
HOW CAN MY COOPERATIVE REGISTER FOR QOOP?
To register your cooperative for QOOP, please contact our sister company at www.3rdquadrant.com for details on how to start one
Sun, 11 Apr, 2021 at 8:18 PM
HOW TO CONTACT US
Visit www.getqoop.com scroll to the end of the page and click on contact us Call or whatsapp on +234902 345 8955  email us at info@qoop.ng
Mon, 29 Jul, 2024 at 12:54 PM
HOW TO MAKE A FUNDS TRANSFER TO A QOOP ACCOUNT
Mouse over the funds transfer menu to the left of the dashboard and click on Transfer to QOOP  Fill in the fields Account number, Amount and Transaction...
Mon, 29 Jul, 2024 at 2:05 PM
HOW TO VIEW YOUR TRANSACTION LOG
Mouse over on the Transactions and click on All Transactions, this populates a list of all your transactions.  
Mon, 29 Jul, 2024 at 2:22 PM
HOW TO MAKE A FUNDS TRANSFER TO OTHER BANK ACCOUNTS
Click on Funds Transfer Select To Other Banks Input account number  Input Account name Select bank from drop down  Input amount you wish to send Inpu...
Wed, 6 Jan, 2021 at 1:07 PM
HOW TO VIEW THE DIFFERENT LOAN PACKAGES AND APPLY FOR A LOAN
 Mouse over on Loans Click on Apply for a Loan Click on Apply Now on your preferred Loan product Fill in the loan details in the respective fields Cl...
Thu, 29 Aug, 2024 at 1:51 PM
HOW TO CREATE AND SUBMIT A NEW SUPPORT TICKET
Mouse over Help and support Click on Submit ticket Input a subject for your issue in the Subject field Describe the issue as explicitly as possible in t...
Thu, 29 Aug, 2024 at 2:36 PM